Product Questions

Common

• How do I match my color?

• Basic Packer: Use the online color chart located on the Basic Packer purchase page. Simply choose the color closest to your own.


• Pack n Play / STP: We offer 22 different skin tones for our prosthetics. If none of our 22 skin tones are an exact match for you, we also offer the option of mixing any two colors to create an all new custom skin tone...this opens up the possibilities to an almost endless number, which means a greater chance of finding the perfect skin tone just for you!

You can choose a color using our online color chart, however we recommend using our painted color samples option.

Color Selection Help ⟩

• Can I get my product wet?

Yes! All of our Transmasc products are safe to use in water. Showering, bathing, swimming in pools and in the ocean, using a hot tub...all are perfectly safe to do and will not harm your prosthetic.

• How do I clean it?

You can clean your prosthetic a number of ways. Wash with soap and water, saturate with our Cleansing Spray, and you can even boil it or toss it in the dishwasher.

• How do I choose my size?

Choosing a prosthetic size can be daunting. There are many things to consider. While we can't make the decision for you, we can offer some helpful tips to guide you:

Body size/stature as well as lifestyle, can play a part in determining which product to choose. For example, those who play sports or are physically active in their daily lives may want to consider how size of the prosthetic may affect them while engaging in those activities.

Some choose to purchase different prosthetics for different occasions...a smaller prosthetic for everyday packing, and a larger prosthetic for evening activities.

For the Basic Packer, we typically recommend the classic model if it will be used during strenuous activities, such as sports.