HOW WE ARE RESPONDING.
To our valued customers:
Over the course of the past year, prices of materials from our suppliers have been steadily rising…from silicones to adhesives, stabilizers and additives, even basic office supplies are on the rise. In just the last 3 months alone we have seen an increase of 400% and in some cases up to 800% increase in material costs.
What are we doing in response?
We have been absorbing the costs for some time, and will continue to do so wherever we can. Our team has also been researching alternatives for many of the materials we use, while still keeping the quality of those material to our high standards.
What does this mean for the customers of REELMAGIK?
We will continue to work hard to find alternatives, however the continued cost escalation has put us in a position where we will have to share a portion of these cost increases with our customers…we chose this option as opposed to sacrificing the safety and quality of our products.
We hope you will continue to work with us as we manage through this situation and continue to service our customers. We appreciate your business and understanding as we work through this together. If you need clarification on product increases, or how this increase impacts you specifically, please let us know. For any further questions, please contact our customer service team.
Jesse Melchior - President / CEO